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Refund Policy

We would like to thank you and appreciate you to choose ''CogNezic Taxations'' as your Compliance Partner and we will make you sure to provide proper guidance and  kind support in regards to our services. We constantly improve and strive to deliver the best to our Clients.

If you are not satisfied with our services then please send us an email to . Our Senior management team will personally engage and respond to you within 24 hours.


Please review the policy/ terms & conditions carefully for the better understanding between you and "CogNezic Taxations"

  • The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product provided by us.

  • In case of change in mind, the refund shall not be considered as there is no fault and defect from us. However, we shall give you the option of using the amount paid for by you, for an alternative service from us amounting to the same value and the said amount could be applied in part or whole towards the said new service.

  • In case of work has been done/shared with you, the refund shall not be considered

  • If the request for a refund has been raised 7 (seven) days after the purchase of a service has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.

If case, request for the refund has been approved by us, the same shall be processed and intimated to you via email. This refund process could take a minimum of 7 (seven) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.

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